Your TAM is a specialist dedicated to helping you get maximum business value from your Hybrid IT Solutions.
Technical Account Managers (TAM) are hands-on, certified Cloud experts with experience across all aspects of Hybrid IT that accompany any subscription to CAM. Your designated Advanced Managed Services TAM will support you across every platform — AWS, Azure, Google Cloud Platform, Lumen Cloud or most any other service provider. TAM activities will differ, based on your specific business requirements, whether it's Managed Services Anywhere, Advanced Managed Services, Cloud Application Manager, or advanced support for Lumen Cloud or Lumen Private Cloud on VMware Cloud Foundation.
Every Lumen Technical Account Manager is a seasoned IT professional with multiple Cloud Management Certifications and broad expertise integrating solutions for maximum efficiency and performance.
For Managed Services Anywhere, Advanced Managed Services and Cloud Application Manager customers, your TAM is a designated individual who will work closely with your team to align your cloud estate to your needs. Even in the case of those workloads that don't require full management – such as dev and test environments – your TAM remains your contact for Lumen-led Cloud Support Services. Technical Account Manager activities can include:
— Global Beverage Company IT Manager
Engage experienced professionals to architect, optimize and elevate operational governance for Hybrid IT environments.
Midstream multi-CDN load balancer based on individual device feedback.
A scalable platform for deploying applications into production across any cloud infrastructure – private, public or hosted.